Frequently Asked Questions

when can i expect my new piece?

please allow a few days for processing and packaging, and 5-10 days for shipping (more when the world is hectic). depending on your location, you can expect your order to arrive in less than 2 weeks from date of purchase.

if you have not received your tracking number within a week, please email me at dylanarain@gmail.com :)

do you offer international shipping? 

i do not offer international shipping at this time, but you can contact me with serious inquiries.

how are your paintings packaged?

first the painting is wrapped in acid-free tissue paper to protect the texture and color. next, the painting is wrapped in multiple layers of bubble wrap with extra padding around the corners. i then place a piece of foam board or cardboard on each side as an extra step to protect your painting.

boxes are usually recycled, easier on your pocket and nicer to our planet. :)

what if my painting arrives damaged?

all paintings are final sale, but if your painting arrives damaged, i will assess the condition of the painting and discuss options for restoring the artwork. if i find it is unfixable, i will work with you on a new piece to your liking.

how did you learn to create?

i am completely self taught, allowing my emotions and the brush to lead me.

what mediums do you use?

i love to play with light and water in my pieces, using mainly acrylic and watercolor paints. you’ll also find me using anything else i can get my hands on.

do you do custom pieces?

absolutely! if you have a beautiful dream you want to make a reality, fill out this contact form.

what does it mean to be an intuitive artist?

for me, being an intuitive artist means doing what feels right. allowing whatever thoughts, emotions, and urges that arrive to come through and out onto the canvas. rarely do i know what the painting will look like going in, making the process and the end result so much more magical.

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